terms & conditions
Who we are
Fetolia.com is the website and online shop of the company with the following details:
FETOLIA
Please read carefully the following terms and conditions which apply to the navigation, use and transactions through fetolia.com.
The first section (Terms of Purchase) provides the specific additional terms (supplementary and additional to the Terms of Use) which govern the transactions made through the online shop of fetolia.com Navigating and in any way using fetolia.com entails that you fully and unconditionally accept all of the following terms and conditions.
The second section (Terms of Use) provides for the general terms which apply to the navigation and use of fetolia.com and are always applicable, notwithstanding whether a transaction is concluded or not.
A. Terms of Purchase from the online shop Fetolia.com
Age restrictions and requirements on orders
Fetolia allows online shopping only to persons aged 18 years and above and reserves the right to refuse the sale otherwise. By ordering you are confirming that you are of the required age.
Order submission
Immediately after submitting your order you will receive an email stating that we received your order.
If your order is submitted by 2.00 p.m. (GMT+2), it will be considered as submitted on that same working day. Orders placed after 2.00 p.m., will be deemed as having been submitted the following working day. The delivery time for your order varies from 1 to 3 working days after the day it is received.
For additional information pls contact us at: info@fetolia.com.
Should any issue or problem arise regarding the execution of your order, we will contact you within two (2) working days of the submission, using the contact details email address you provided when you registered with our online shop or when you submitted your order with it.
Photographs and descriptions
Due to technological limitations and features, photographic imaging is never completely identical to direct visual inspection in person. The true colours you see depend on the specifications of your screen and, therefore, may not be accurate. Moreover, some photos may contain information or elements which do not correspond to the latest illustration of the product, as it has been photographed in a prior form.
The descriptions of the products and services provided may contain typographical or other errors and may not be complete or updated to a full detail. We reserve the right to correct any errors or omissions in the product descriptions at any time and to alter or update the information posted on the Website without prior notice. We further reserve the right to refuse the execution of submitted orders regarding products for which we may realize that at the time of the order their description includes non-updated information on prices, shipping, payment terms of payment or return policy.
Dispute resolution
In case of any dispute arising from your transaction with fetolia.com, an attempt to reach a friendly settlement must be made.
In the event that a friendly settlement cannot be reached, then the Greek legislation is applicable and the Courts of Athens are exclusively competent for the resolution of any dispute.
B. Terms Of Use of fetolia.com
The use of this website and the online store at fetolia.com is governed by the following terms and conditions, which you are kindly invited to read carefully and adhere to. By browsing and using fetolia.com entails your full and unconditional acceptance of these terms and conditions.
Hereinafter the term “Company” refers to “FETOLIA”, the term “Website” refers to “fetolia.com” and the term “User” refers to “any person who visits fetolia.com for any reason, such as simple browsing or using its services”.
Modification of Terms
The Company reserves the right to freely modify, at any time, all or any part of these terms, without prior notice or notification to Users. Any modification of the terms shall be effective as of its publication on this Website.
Limitation of Liability
The Company takes all measures to inform Users accurately and to ensure that the Website content is correct. This content, however, includes information that may not always and at all times be up to date. Therefore, information is provided “as is” and the user acknowledges and accepts that it is up to her to evaluate the content of the information. The Company does not guarantee that the Website will always and at all times be updated and/or error-free and is not responsible for any untimely updating of its content and/or for the presentation of any mistaken or inaccurate information, attributable to any reason or factor, human or technical.
The Company does not bear responsibility for any loss or harm (in property or moral) or damage (direct, indirect, positive, loss of profit) of any User or third party, due to the incorrect use of the Website by the User, due to the lack of aptness to use the Website by the User, and/or any errors, interruptions, defects or delays in its operation or in the online transmission of information through the Website.
The Company takes measures to protect the Website from malware and malicious third-party actions. Nevertheless, the Company cannot guarantee that it will not become targeted by electronic attacks. It is therefore recommended that each User ensures to take appropriate measures to be protected by her/his own means, such as by using antivirus software prior to and during use of the Website. Making use of the Website remains under the sole responsibility of each User and the Company is not responsible for any third-party malicious actions or interventions on the Website and/or for any resulting loss or damage sustained by a User.
Links to other websites
The Website may display references to third party external links (links, hyperlinks, banners, etc.) for the purpose of informing Users. The Company bears no responsibility for the content of these external links. Link references on the Website to any third-party website or content of a third party, by no means do they imply or can be interpreted as the Company approving, adopting or proposing to Users this third-party content, and websites, nor the information or services provided therein. Accessing third-party websites and content is made under the sole responsibility of the User and in accordance with the terms of said websites. Third-party beneficiaries/providers of these websites are responsible for the content of their websites and for their security, compliance, legality and validity. Each User must be informed of the terms of use of each third-party website and review and evaluate them before accepting them.
Users promise not to harm third parties by making malicious or in any way inappropriate use of the Website and that they will not in any way violate the law and good and transactional ethics.
Intellectual / Industrial Property
The Company is the sole beneficiary of the Website and all website operations and services content contained therein, including the online shop. The name, title, trademark, images, graphics, distinctive features, descriptions, texts, their structure and all contained in this Website, its content in its entirety and/or any part thereof, constitute intellectual property (copyright/ industrial property) of the Company and third parties and is protected by law. Any content and information contained on the Website may be used solely for personal and non-commercial use. The User is prohibited from copying, reproducing, disseminating, distributing, transmitting, interfering, modifying and generally using the above in any way other than the use expressly allowed (i.e. personal, non-commercial).
User Obligations and Prohibitions
Each User must make lawful and appropriate use of the Website and must comply with these terms of use, the additional terms governing specific services provided through this Website (such as the Terms of Purchase from the online shop) and the law and must refrain from any illegal, unfair, counter-intuitive, breaching or abusive use of its content and services.
During the use of the Website, any act that is contrary to Greek legislation or may in any way harm the Company and/or any third party is prohibited. Indicative prohibitions: the use and publication of information originating from or in any way related to the Website intended to mislead Users and consumers, causing harm to the Company and the products and services displayed on the Website, use of the Website causing damage to any third party, in any way interfering with the Website in order to modify its content, in any way endangering transaction security, preventing free access to the Website, installation or promotion in any way of unauthorized advertisement of any kind, spam email, chain mail, pyramid schemes or any other form of content promotion, as well as the installation of advertising messages without obtaining prior written permission by the Company, installation of code, applications or software on the Website which may in any way cause malfunction and/or prevent its use by others and the installation of malicious software on the Website and/or the use of the Website as a means of malicious attacks on third parties.
The User will be liable to compensate the Company and/or any injured party, for any damage caused due to making illegal, counter-intuitive or generally bad or malicious use of the Website.
The User is solely responsible for the evaluation of the information and functions and services offered on the Website and the Company does not bear any responsibility in relation to the correctness of the judgment or the evaluation by the User.
Minors are prohibited from making use of the Website and its services when such use is prohibited by the law or this Website to minors or intended solely for adults. The company is not responsible for any use of the Website and its services by minors, in violation of the above.
In case of violation of these terms, the Company reserves the right to exercise all its legal rights in order to protect and safeguard its interests and the violating party must restore any damage sustained by the Company.
Complaints
The Company focuses on the continuous improvement of its operation, the services provided and the present Website. To this end, User comments, remarks, complaints and suggestions, provide us with valuable information and support in our task to improve our services.
If you wish to bring something to our attention, file a complaint or provide us with feedback or proposals to improve our Website and the information and services provided therein, we would be delighted if you contacted us directly by sending us an e-mail to info@fetolia.com.
Final provisions
These terms constitute the final agreement between the Company and each User and govern the access and the use of the Website by the User.
The invalidity of one or more terms does not invalidate the rest, which all remain in force.
Greek legislation is applicable for the interpretation of the terms and the Courts of Athens are exclusively competent for the resolution of any dispute.
